[ 07 ] — Straight answers
What business owners ask us.
Will it say something wrong to my customers?
It only answers from the information you approve — your prices, your hours, your services. If a customer asks something it doesn't know, it doesn't guess: it takes their name and number so you can call them back.
Does it answer my phone?
Not yet — today it works on your website (and Telegram), which is where evening and weekend enquiries start. Phone answering is on our roadmap and founding businesses get it first. We'd rather be honest about that than oversell you.
I don't have a website. Is that a problem?
Not at all. We build you a proper professional website with the AI receptionist and your dashboard built in from day one — From £1,000/year, which covers the build, the hosting, the AI and keeping it updated — nothing extra each month. The website is yours to keep whether you stay with us or not.
How does it handle emergencies?
It recognises urgent jobs — burst pipes, power loss, no heating — reassures the customer, takes their details fast, and marks the lead urgent. For genuine safety issues (like a gas smell) it also tells them the right emergency number to ring.
How long does setup take?
About a day once we have your price list. You test it yourself before it goes anywhere near your customers.
What does it cost?
£99 a month if you already have a website — no setup fee. From £1,000/year all in if you need the website building too. No contract either way, cancel any time, and your rate never rises while you stay. For comparison: a human answering service runs £150–400 a month, and buying in garage leads costs around £28.50 each.
